HOW TO ORDER
Each Busse knife is made per order. Production time will be approx 6-32 weeks from the day the order was placed.
Order by Phone:
Information & Daytime order line:
Monday through Friday
9:00 a.m. to 5:00 p.m. EST. (419) 923-6471
Order by E-mail:
Email us your contact information, telephone number, and the time you prefer to be called. One of our representatives will call during your preferred time and take your order. Send emails to: becky@bussecombat.com.
(For security reasons, please do not send any credit card information to Busse Combat via email.)
Order by Mail:
Send checks and money orders, along with your contact and order information, to:
Busse Group
ATTN: Busse Combat
11651 County Road 12
Wauseon, Ohio 43567
(Please do not send cash via mail.)
Terms & Conditions (PLEASE READ):
1. PayPal is an accepted form of payment.
2. Knives are made per order and shipped in 6-32 weeks.
3. State Sales Tax will be added where applicable
4. PAYMENT TERMS: Due to the consistent and exceptionally high demand along with the nature of the manufacturing process, Busse Combat Knives and its subsidiaries can only provide a rough time frame for shipment. This time frame can range from 6 weeks to as much as 32 weeks. While we will do everything we can to ship your order sooner, a more specific ship date is not available. For this reason we will only bill your credit card for $1.00 at the time your order. The balance of the order will be charged to your credit card roughly 7 to 14 business days prior to actual shipment. If for any reason you do not want to wait, you may cancel your order and receive a prompt refund by calling our customer service number, (419)923-6471. Please note that orders are fulfilled in the order in which they were received. Cancellation cannot be re-instated and a forfeit of the production slot takes place. In the case of a cancellation, the product and or the order cannot be reassigned by the customer to anyone else. State Sales Tax will be added where applicable
5. We do NOT accept overseas credit cards unless they are approved by Busse Combat. Please contact for payment options.
6. We also accept wire transfers and international money orders for overseas customers that have not been approved to use credit cards.
7. Prices are presented in good faith and are believed to be correct at the time of publication. We reserve the right to change, delete, or otherwise modify the pricing without prior notice.If an error is made and a product is listed at an incorrect price, Busse Knife Company, Swamp Rat Knife Works and its affiliates maintain the right to refund or cancel orders placed at the incorrect price.
Busse Knife Co. and its affiliates do not warrant that a person may legally purchase, possess, or carry specific knives offered on our website according to federal, state or local laws. A person placing an order from Busse Knife Co. and its affiliates warrants that he or she is an adult and is under no legal restrictions which would prohibit such person from ordering, owning, possessing, or transferring those items under applicable federal, state or local law.
These restrictions are subject to change.
Swamp Rat Addendum…Terms & Conditions (PLEASE READ):
Swamp Rat: 1. With the exception of blades regularly available on our website, most of our future offerings from Swamp Rat will be pre-order only. There are no guarantees that any upcoming knives will become available on a regular basis.
Swamp Rat: 2. More than likely, very few, if any future models will ship immediately.
Completion of most new projects will likely take a minimum of 10 to 14 weeks but may ship sooner depending on quantity/complexity/workload.
Swamp Rat: 3 New releases from Swamp Rat will be offered one of two ways.
A.) Down Payment with balance due upon completion. *
B.) Fully prepaid. *
* You can cancel your order at any time and get a full refund. In order to keep production and processing costs low however, those who repeatedly cancel orders may not become ineligible to place additional pre-orders. In addition, you are allowed to change your available order options (Blade finish and handle material) as long as we are not past that point in the production process.